The Importance of Resetting

June 30, 2013 at 11:25 pm Leave a comment

In this excerpt from a training session, Sophia discusses the concept of “resetting” and why it is an important habit for employees to adopt when interacting with customers.

Advertisements

Entry filed under: Global Learning Partners, Inc.. Tags: , , , , , .

The New Rules of Customer Service: Top 10 Requirements for Providing Exceptional Customer Service Word Choice

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed


Enter your email address to follow this blog and receive notifications of new posts by email.

Join 1 other follower

Customer Service New Rules by Sophia Brooks – Buy It Now!

Click to Get it Now!

Sophia’s Quotes

“The customer is not always right. However, there is always a right way to treat the customer.” -- Sophia Brooks

"The United States of America is ready for a service mutiny."
-- Sophia Brooks

customer service, sophia brooks, glp inc, global learning partners inc, corona, ca, california, employee training, customer service training, corporate training, new rules customer service, speaker, speaking, inland empire, southern california

bad customer experiences business help call center communication company help corona customer service customer service authority customer service help customer service new rules difficult customers global learning partners llc glpinc human resources internal customer service organization help positive customer experience resetting riverside silo effect sophia brooks southern california tips word choice

%d bloggers like this: