Word Choice

July 2, 2013 at 5:59 am Leave a comment

Sophia explains why it is important to choose your words wisely when speaking to customers.

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Entry filed under: Global Learning Partners, Inc.. Tags: , , , .

The Importance of Resetting

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Customer Service New Rules by Sophia Brooks – Buy It Now!

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Sophia’s Quotes

“The customer is not always right. However, there is always a right way to treat the customer.” -- Sophia Brooks

"The United States of America is ready for a service mutiny."
-- Sophia Brooks

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