About Sophia

Your Customer Service Authority

Sophia Brooks is a highly successful businesswoman, author, keynote speaker, and customer service expert. Sophia incorporated Global Learning Partners, Inc. in 1996, with one simple intention: to help people and organizations achieve their greatness.

With more than 20 years experience as a master trainer, Sophia has trained thousands of people in 46 of the United States, as well as in Canada and Mexico. Prior to forming Global Learning Partners, Inc., Sophia held management positions for two global Fortune 500 corporations. In these positions, she established and executed training programs and presented strategic initiatives for international audiences.

Sophia completed her undergraduate work at Maryville University in St. Louis, Missouri. Her post-graduate experience includes studying abroad at Universidad Autónoma Del Estado De Morelos in Morelos, Mexico, where she learned the Spanish language and became acquainted with the local culture.

Sophia has received extensive recognition for her work, including numerous awards and nominations. She has been the recipient of the prestigious “Creating the Future” award from Mallinckrodt Medical, Inc., and The Inland Empire Leaders of Distinction “Innovation/Pioneer Award” from The Business Press. In addition, she was nominated in 2007, 2008 and 2009 for the Los Angeles Business Journal “Women Making a Difference” award.

Sophia resides in the Los Angeles area. She enjoys spending time with her children and pet dog. She is an aficionado of chocolate and wine, and often runs marathons.

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