Posts tagged ‘positive customer experience’

Word Choice

Sophia explains why it is important to choose your words wisely when speaking to customers.

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July 2, 2013 at 5:59 am Leave a comment


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Customer Service New Rules by Sophia Brooks – Buy It Now!

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Sophia’s Quotes

“The customer is not always right. However, there is always a right way to treat the customer.” -- Sophia Brooks

"The United States of America is ready for a service mutiny."
-- Sophia Brooks

customer service, sophia brooks, glp inc, global learning partners inc, corona, ca, california, employee training, customer service training, corporate training, new rules customer service, speaker, speaking, inland empire, southern california

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